Shipping & Returns


Shipping

Chasing Orchids Boutique ships to the continental US starting at $6.95. Orders over $75 or more ship free (US only). We are not responsible for delays in shipping, lost or damaged items, or items marked "delivered" by USPS. All orders will receive a tracking number once your items are shipped. If tracking states the order has been "delivered", it is the customers responsibility to contact USPS and file a claim if necessary.

Customers in the Sioux Falls, SD area may choose to pick up purchased items at Ambiance Salon with no shipping charge and will receive an email notification when their order is ready to be picked up.  

Ambiance Salon is located at
2425 S Shirley Ave # 116, Sioux Falls, SD 57106.
Pick up hours are Mon-Thurs 9-7pm or Fridays 9-2pm.  

 

Returns

Due to the fast rate at which our inventory is continuously changing, we do NOT accept returns. All sales are FINAL.  

If you receive an item with a defect, please email us immediate at support@chasingorchidsboutique.com.  All defects and issues must be brought to our attention via email or text within 3 days of receiving your order. Please include your order # and a picture of the defective area. All defects found after the 3 day window will not be accepted. Once an item has been worn or washed, we are unable to refund or replace due to the number of circumstances that are out of our control.